Product Delivery Terms

At Twiezn Tech, we are committed to delivering our services and products efficiently and securely. This Shipping & Delivery Policy outlines the terms and conditions related to the delivery of digital services, software, and physical products.

1. Shipping for Digital Products & Services

Twiezn Tech specializes in IT services, including digital marketing, web development, CRM solutions, and SaaS-based software. Since our services and software are digitally delivered, the following terms apply:

Delivery Method: Digital services, software, and license keys are delivered via email, client portals, or cloud-based access.
Delivery Time: Upon successful payment verification, the delivery of digital services will be initiated within 1-3 business days, depending on project scope.
Access to Services: Clients will receive login credentials or software download links via registered email.
Non-Delivery Issues: If you do not receive your service details within the stipulated time, please contact us at [support@twiezntech.com].

2. Shipping for Physical Products

For any hardware, software installations, or physical products sold by Twiezn Tech, the following shipping terms apply:

Shipping Locations: We currently ship products within India and selected international destinations.
Shipping Time: Orders are processed within 1-2 business days and shipped via our trusted courier partners. Delivery timelines vary between 5-10 business days depending on the location.
Shipping Charges: Shipping fees, if applicable, will be displayed during checkout.
Order Tracking: Once your order is shipped, a tracking number will be sent to your registered email.

3. Cancellations & Modifications

Digital Services: Orders for digital services and software cannot be canceled or refunded once delivery has been initiated.
Physical Products: Orders can be modified or canceled within 24 hours of purchase. Post-dispatch, cancellations are not allowed.

4. Delays & Issues

Service Delays: While we strive for timely delivery, unforeseen circumstances (technical issues, server downtime, etc.) may cause minor delays. We will inform you in such cases.
Shipping Delays: If a physical product delivery is delayed due to logistics or customs issues, we will notify you with an estimated delivery timeframe.

5. Contact Us

For any shipping or delivery-related queries, feel free to reach out:

📩 Email: info@twiezntech.com
📞 Phone: +91 8302852335
📍 Address: Office No. 8, Paschim Vihar – D, Jaipur, Rajasthan, India – 302019

Thank you for choosing Twiezn Tech for your IT service and product needs.